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Discount Coupons Policy

Discount Coupons Policy

Traditional supplier coupon

Description: coupons found in magazines, newspapers, flyers and elsewhere.

Supplier coupons are accepted* at all times as long as the following conditions are met:
  • clear product description;
    • name
    • brand
    • size and quantity
    • flavour
    • model
    • color
  • valid Canadian address for coupon redemption;
  • valid expiry date;
  • clear and legible note “To Detailer”;
  • one coupon per product;
  • coupon redeemable only when product as described is purchased. 
*Coupons NOT ACCEPTED:
  • Coupons indicating a percentage discount.
  • Photocopies or coupons that look blurry or are not clearly legible.
  • We reserve the right to limit quantities when a customer uses a number of coupons for multiple purchases of the same item.

Procedure:
  • Always check conditions of coupon validity.
  • For taxable products, the customer must pay the taxes on the product price before the discount. 
  • For free taxable products, the customer does not pay the taxes on the product. 
  • The coupon face value is redeemed even if it is higher than the product price in effect. 
  • Coupon is not accepted if the product in question is not included in the sales transaction. 

Coupon from an Internet site

Description: coupon printed by consumer off an Internet site, the supplier’s website or the Vive la Bouffe Facebook page, and exclusive offers for AIR MILESTM members.

All coupons printed off the Internet are accepted* at all times, as long as the following conditions are met:
  • clear product description;
    • name
    • brand
    • size and quantity
    • flavour
    • model
    • color
  • valid Canadian address for coupon redemption;
  • valid expiry date;
  • barcode for the promotion (7 to 9 digits);
  • clear and legible note “To Dealer”;
  • one coupon per product;
  • coupon redeemable only when product as described is purchased. 
Coupons NOT ACCEPTED:
  • Coupons indicating a percentage discount.
  • Photocopies or coupons that look blurry or are not clearly legible.
  • We reserve the right to limit quantities when a customer uses a number of coupons for multiple purchases of the same item.

Procedure:
  • Always check conditions of coupon validity. 
  • For taxable products, the customer must pay the taxes on the product price before the discount. 
  • For free taxable products, the customer does not pay any taxes on the product. 
  • The coupon face value is redeemed even if it is higher than the product price in effect. 
  • Coupon is not accepted if the product in question is not included in the sales transaction. 

Rain check

Description: coupon issued by a store to guarantee the price of a product advertised in the flyer but out of stock when the customer is shopping

Procedure:
  • A rain check must be issued to customers who so request when a product is out of stock. 
  • A rain check must be issued no matter what product is out of stock or what department is involved.
  • A rain check is valid at all times. 
In some specific cases, such as when the season of the product in question ends, a merchant may offer another product of the same kind and of equal or superior quality at the same price, instead of a rain check.