Discovery Zone

Latest update : 2020-03-28
For the last up-to-date company and store specific information, visit the www.corporate.sobeys.com/coronavirus.

Our measures for the health of our customers and employees

Customer notice

Please note that due to the current situation and inventory level, we need to limit the maximum quantities on high demand products to serve you better. Details in store.

Online grocery store—how we’re making your life easier

We’re here to help you follow the government’s health and safety recommendations with our online grocery store. With our online service, you can shop for the same products you can find in your local IGA grocery store, and home delivery is available for most stores.

Please note that delivery may take longer than usual due to a high volume of online orders. Our team may have to substitute one or more of your products depending on available supplies.

Online grocery shopping available but slower than usual

Because our online service is currently experiencing a high volume of traffic, navigating the website may take longer than usual. If you see an error message or if the site isn’t working quickly enough, please try again later. We’re working hard to maintain the level of service our customers are used to. Thank you for your understanding.

Online grocery store: important measures to maintain health and safety standards

  • Choose our secure and simple online payment to limit contact with our delivery drivers;
  • Our delivery drivers have been asked not to go inside your house and will leave your order outside your front door. If you’d like us to leave your order somewhere else, please let us know in the “comment” field when ordering;
  • If you’re self-isolating or isolating, please let us know in the “comment” field when ordering;
  • Don’t forget to wash your fruits and vegetables thoroughly once you receive them.
Our stores are open

Our stores will remain open, but as of March 19, 2020, we have made a temporary change in our opening hours. The new hours for all our stores is now from 8 am to 8 pm every day. This temporary measure is designed to help our employees get the rest they need. It will also give us time to restock our shelves, fridges and self-service counters, and to prepare your online orders to serve you better.

In-store measures

We’ve put additional preventative measures in place in all of our stores. We’ve increased the frequency of cleaning and disinfecting, especially in high-traffic areas. Our employees are also managing in-store traffic to help maintain a safe distance between shoppers.

We’d like to ask you to:

  • Stay home if you’re showing symptoms of COVID-19 or if you’ve recently returned from travelling abroad;
  • Pay with a card instead of cash when possible;
  • Make the payment yourself using the terminal to limit close contact.
Thank you for your collaboration.
Customer notice

We have temporarily changed our opening hours.

Our stores are open Monday to Saturday
from 8 a.m. to 8 p.m.
And closed on Sundays.

This temporary measure will ensure adequate supply of our shelves and self-service counters.
This change will also allow us to better meet the growing needs of online orders and delivery.

Thank you for your understanding